Discord.Me Support

A long, long time ago, legend spoke of a Discord Me update referred to in most tales as “the stats update”. Did it exist? Is this what they call *vaporware*? Despite the stories and fables shrouded in mystery and uncertainty, secretive experiments with charting technology and data storage strategies continued to be performed in an ancient medieval lab underneath Castle BeGeeked… ## 📈 Stats! On a cloudy day in September, a ~~warlock~~ developer rose from the mists, and executed this ritual: `git merge stats-development`. In a flurry of 1s and 0s, and (thankfully) no sparks, a more advanced statistics system pulled itself together. Since that day, the number of page visits and invites created have been silently collected and compiled every hour. Check these stats on your own servers by first going into the dashboard. Then, open the menu on the server in question, and click or tap on ‘View Statistics’. ## 🧼 Cleaning Up Dead Servers Over time, we’ve noticed a trend: Discord servers come and go. Discord Me listings, however, did not. Once a server was listed, it remained listed, no matter how long ago the join button went gray. We set out to fix that. It wouldn’t matter if we had 40,000 servers (or even 200,000 servers), if a large number of them are impossible to join, this gives people a bad experience. We’ve built out a system that automatically rechecks to see if the website can talk to the Discord Me bot. After 3 days, if we still can’t communicate and create invites, we automatically delist the server. At that time, we email the server’s owner letting them know. ## 🔍 Improving Search In the same way that sifting through broken server listings can be frustrating, so is having trouble finding relevant servers. We’re working on it! In addition to some basic upgrades to our search system, we’re also discussing ways to improve determining search intent. As an example of what we’re going for, we want it so that when you search for ‘fortnite’, servers that specifically focus on Fortnite show near the top, instead of general servers that just happen to have ‘fortnite’ as a tag. Upgrades to the search system will be gradual and happen over time. ## 🎓 Learn with Discord Me Have a friend who’s never used Discord before? Does your server attract people who are new to Discord? We recently updated our [Intro to Discord series](https://www.youtube.com/watch?v=_lxtDU-vpb4&list=PLU-lnYgnB9eIamfiByGbg334QUpmKM3vX), and uploaded it to YouTube for all to see. Check it out! We also welcome feedback and suggestions on how we can improve. 😀 We hope this gives you an insightful glimpse into what we’ve been doing recently, and what we’re working on. If you ever need any help, or if you’d like to hang out with the Discord Me staff, feel free to join the support server.

As Discord nears the end of its first year of offering games in Discord Nitro, they are faced with a decision; to continue the contracts with those games, or to remove games from Discord Nitro. Based on community feedback, Discord has chosen to not continue to offer games with Discord Nitro. Through the feedback that Discord got, they found that not many people played the Discord Nitro games. It seems that Nitro subscribers were more interested in the other features of the service. Or maybe they just already owned the games that Discord offered. With games out of the picture, Discord has decided to find a new way to offer value in their $9.99/month Nitro plan. They just doubled the maximum file upload size to 100mb, as a first step. All that being said, there is only so much Discord can offer. The main service is free, and the company wants to keep it that way. So what can they offer for those who want to pay? If you have Nitro and wish to cancel it because of this change, Discord is offering a refund. Just contact the billing team [here](https://dis.gd/billing).

Becoming a Discord partner is probably a goal for most server owners. Being a partner gives you more customization options, high-quality voice channels, and of course an awesome Discord hoodie. But what does Discord look for in a partner, and how can you become one? The first thing you need is an audience. The numbers vary depending on the platform, however. If you're a streamer, you need 10,000 followers and you must stream 4 times a week, with 100 concurrent viewers for Twitch and 50 for Mixer. YouTube channels must have 100,000 subscribers and 10,000 average views per video, at 2-3 videos per week. Reddit communities can be part of the fun too, with a requirement of 8,000 subscribers. The great thing about these requirements is that you can be a content creator or a community! If you use another platform, the requirements may vary, but you may as well try to apply. You must be 16 or older to apply to be a partner, as well. Even if you meet the previous requirements, there is a certain standard that Discord wants to uphold. At the bare minimum, you should uphold the Discord Partners Code of Conduct. You of course also need to be using Discord. That being said, your community doesn't have to be that large or active on Discord, as long as the main community is large. This seems kind of silly, to upgrade your Discord server even if you don't use it, but perhaps it is Discord's way of incentivizing content creators to use the service. Some partnered servers have reported getting partnership status with under 50 members, because their actual community is large. So what's the secret to becoming a Discord partner? Well, it doesn't seem that hard! You don't need to do any more work outside of building your YouTube channel or Twitch stream, which is a relief after all the work it probably took to grow those channels. Good luck getting partnered! While we can't directly help grow your community, we CAN help you grow your Discord server, and maybe even funnel people into your channel or Subreddit. Check out Discord Me's server promotion options to see if one fits your quest for Partnership!

Hey there! It’s been a while since we’ve written an update post, and it’s time we catch you up. We continue to push out changes, though they’ve largely been fixes and refinements. Since our last update post though, we did release our [server card redesign](https://discord.me/discordme/post/server-card-redesign). **Server Summary** One small change we pushed out without fanfare is the ability to add a Server Summary. This is an optional short description we added just for browse pages- your server page will show your server’s full description. Now you can keep your description’s formatting without sacrificing your server’s card presentation. Add your Server Summary by going into Edit Server > Details. **Increased Team Sizes** Although not advertised (yet), premium comes with an increased team size limit. Here’s the details: - Free - 10 - Gold - 12 - Platinum - 15 **Other Stuff** We dramatically improved the performance of the random server button. Want your server to have a chance to show up when someone hits random? Make sure your server has at least one recent post, and it qualifies. Improved statistics are still coming, along with other improvements to how you manage your server. Let us know if you have any feature requests! Summary of changes up to 1.2.7.28.0: - fixed image path issues - fixed issue with bot step being skipped when creating a server - implemented new server cards - refined page navigation UI - added server summary section - refined join button style - fixed several visual bugs on new server cards - implemented more accurate bot status checker - added social media links to site header - fixed issue where server posts could be double-posted - fixed issues with editing server posts - fixed major issues with weekly bump reset - fixed issue with changing account settings - released previously reserved links - implemented several database optimizations - fixed several instances of broken icons - implemented new team size limits (10 free/12 gold/15 platinum) - fixed issue causing 500 errors on server pages in certain circumstances

**Hello fellow discord.me users! Are you interested in using our social media to help promote your server?** If so, you can contact me on our twitter account [Twitter @heydiscordme](https://twitter.com/heydiscordme) or reach out to us on our discord support server.