Background: I'm the founder of Triba and White Rabbit - I use Discord every day for both business and fun. For those who donāt know, itās the best web 2.0-3.0 bridge platform that combines traditional forums with permanent voice and video channels, threads, chats, and live engagement activities. Iāve spent the last 5 years, since the platform launched, building communities and nurturing groups from 0 to thousands of members.
Why Discord?
Discord offers a framework for a physical digital place to interact and work together, faster than ever before! There are thousands of bots and automation tools to personalize and optimize your space for your needs. Discord is literally super-powering innovation and collaboration among the 150 million active users.
We Are Running Live Events and Streams Straight From Discord!
Think Zoom video calls, but you can move around.
You can chat in private DMs, drop links in appropriate channels, and (most importantly) all your messages and links donāt disappear when the Zoom ends!!! There are unique āroomsā that always exist ā you can switch over, āclickā-walk in, turn on your camera, and suddenly exist in a virtual world with everyone else. You can run a networking event, bring the team together, or film your next podcast episode with a feature. Trouble-Shooting Discord Issues:
Letās get you using the best social software available like a pro:
Not receiving notifications:
Solution ā Check your notification settings and make sure they are enabled.
Detailed Steps: Open the User Settings menu, select Notifications, and make sure the āEnable Desktop Notificationsā option is checked.
Canāt hear anyone:
Solution ā Check your audio settings and make sure the correct input/output devices are selected.
Detailed Steps: Open the User Settings menu, select Voice & Video, and make sure the correct input/output devices are selected in the drop-down menus.
Canāt connect to a voice channel:
Solution ā Make sure you have the correct permissions to join the channel, or try restarting Discord.
Detailed Steps: Check with an admin to make sure you have permission to join the channel, or try restarting Discord by closing it completely and reopening it again.
Canāt join a server:
Solution ā Make sure you have an invite link or code to join the server, or contact an admin for help.
Detailed Steps: Ask an admin for an invite link or code to join the server, or contact them directly if you donāt have one available.
Canāt send messages:
Solution ā Check your internet connection and make sure you have the correct permissions to send messages in that channel.
Detailed Steps: Make sure your internet connection is stable by running a speed test, then check with an admin to make sure you have permission to send messages in that channel.
Laggy performance:
Solution ā Close any unnecessary applications running in the background, or try restarting Discord.
Detailed Steps: Open Task Manager (Ctrl + Alt + Delete) and close any unnecessary applications running in the background, then try restarting Discord by closing it completely and reopening it again.
Missing text channels/servers:
Solution ā Check if you were removed from the server, or contact an admin for help if it was deleted without your knowledge.
Detailed Steps: Check with other members of the server to see if you were removed from it, or contact an admin directly if it was deleted without your knowledge for further assistance.
Canāt find friends on Discord:
Solution ā Ask them for their username and tag (e.g., username#1234) so you can search for them directly in Discordās search bar.
Detailed Steps: Ask your friend for their username and tag (e.g., username#1234), then open Discordās search bar (Ctrl + F) and type in their username followed by their tag (e.g., username#1234).
Canāt upload images/files:
Solution ā Make sure you have enough storage space available on your device, or try using a different file format (e.g., .png instead of .jpg).
Detailed Steps: Check the available storage space on your device, then try uploading the image/file in a different file format (e.g., .png instead of .jpg).
Canāt add friends on Discord:
Solution ā Make sure both users have enabled friend requests in their privacy settings, then send a friend request from one user to another using their username and tag (e.g., username#1234).
Detailed Steps: Open the User Settings menu, select Privacy & Safety, and make sure both users have enabled friend requests in their privacy settings. Then open the search bar (Ctrl + F) and type in the other userās username followed by their tag (e.g. mine, Sam Hebda#9145), select them from the list of results, and click āAdd Friendā to send a friend request.
Thatās the long short of it!
Let us know in the comments if these helped and remember, if all else fails, turn it off and on again!
